ONLINE PRIVACY POLICY AGREEMENT

TrialScope Inc. is committed to keeping all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with TrialScope Inc. of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to http://www.trialscope.com/ and to PharmaCM, the online platform we provide to our Clients owned and operated by TrialScope Inc.. The use of information collected through our platform shall be limited to the purpose of providing the service for which the Client has engaged TrialScope. This Privacy Policy shall govern all data collection and usage thereof. It also describes your choices regarding use, access and correction of your personal information. By using this website, you are herein consenting to the following data procedures expressed within this agreement.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

TrialScope, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.  We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov]

TrialScope, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.  TrialScope, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, TrialScope, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Collection of Information

TrialScope, Inc. collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly.

This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, etc., which may be used when you request products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

As is true of most websites, we gather information automatically about the type of browser you are using, IP address, Internet service provider (ISP), referring exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), type of operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate, administer the site and assist us in providing and maintaining superior quality service.

TrialScope, Inc. and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

TrialScope Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request.  At times, we may find it necessary to use personally identifiable information to keep you informed of other possible products and/or services that may be available . TrialScope Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

TrialScope Inc. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

TrialScope Inc. may deem it necessary to follow websites and/or pages that our users may frequent to gleam what types of services and/or products may be the most popular to customers or the public.

Sharing with Service Providers

We may share your information with third parties who provide services on our behalf to help with our business activities. Transfers to subsequent third parties are covered by the service agreements with our Clients. These companies are authorized to use your personal information only as necessary to provide these services to us.

These services may include:

  • Fulfilling orders
  • Payment processing
  • Providing customer service
  • Sending marketing communications
  • Fulfilling subscription services
  • Conducting research and analysis
  • Providing cloud computing infrastructure

Disclosure

We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Access

Upon request TrialScope, Inc. will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at privacy@trialscope.com . We will respond to your request within a reasonable timeframe.

TrialScope, Inc. acknowledges that you have the right to access your personal information.  TrialScope, Inc. has no direct relationship with the individuals whose personal data it processes because of services provided to TrialScope Inc. customers. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the TrialScope, Inc. customer (the data controller). If requested to remove data we will respond within a reasonable timeframe.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. TrialScope Inc. will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to privacy@trialscope.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.
We partner with a third party to [display advertising on our website or to manage our advertising on other sites]. Our third-party partner may use cookies or similar technologies to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here [or if located in the European Union click here]. Please note you will continue to receive generic ads.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. TrialScope Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. The Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

TrialScope Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

Changes to Privacy Policy Agreement

TrialScope Inc. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at www.trialscope.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time TrialScope Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: privacy@trialscope.com

Telephone Number: 877-658-8310

Mailing Address:
TrialScope Inc.
Harbor side Financial Center
Plaza Five, Suite 2900
Jersey City, NJ 07311

07/14/2017