TrialScope Attracts Top Customer Experience Executive
Chris Campbell Appointed as Chief Customer Officer
JERSEY CITY, N.J., January 14, 2016 – TrialScope, the global leader in clinical trial transparency and compliance solutions, today announced that Chris Campbell has joined the leadership team as Chief Customer Officer.
Campbell who was most recently Chief Client Officer at Origin Healthcare Solutions, will provide leadership, management and focus across functional teams to deliver a world-class customer experience. Campbell has 25 years of experience as a leader in the software technology and client services industries. She has been a Chief Client Officer in private companies as well as held Senior Executive positions in publicly traded corporations. Her leadership experience spans operations, technology, product management and client support.
Mike Forgash, Chief Executive Officer, noted, “The Chief Customer Officer is an emerging role within competitive companies and it is a new role for TrialScope. By investing in this role, we are recognizing the critical importance of the customer experience, particularly in the clinical trial disclosure arena where evolving requirements are adding to the challenges and complexities of maintaining compliance. Chris’ experience will help to align our efforts while driving the customer perspective across multiple functional areas.”
Chris Campbell added, “I am excited to join the TrialScope team. Our customers have more compliance challenges than ever before. They also have more choices. It is imperative that we build trusted relationships, collaborate on broader levels and deliver meaningful experiences in order to provide continuing value. The TrialScope team has built a strong foundation for this type of trusted partnership and I am looking forward to continuing to expand these efforts.”
Campbell will be based in the Jersey City offices.
TrialScope simplifies the complexities of clinical transparency management. TrialScope is a proven solution that has been implemented successfully and rigorously tested in the most complex environments with solutions that are currently implemented at 13 of the top 30 global clinical trial sponsors, including 6 of the top 10. The company’s market-driven solutions and expertise enable sponsors to improve their clinical trial process, mitigate registry and lifecycle risk, and ultimately achieve greater compliance. TrialScope technology is offered via a validation-ready SaaS platform hosted in a private cloud.