Last Updated: August 29, 2018.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
TrialScope, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov]
TrialScope, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. TrialScope, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, TrialScope, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Collection of Information
TrialScope, Inc. collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly.
This website collects various types of information, such as:
- Voluntarily provided information which may include your name, address, email address, etc., which may be used when you request products and/or services and to deliver the services you have requested.
- Information automatically collected when visiting our website, may include cookies, third party tracking technologies and server logs.
Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.
As is true of most websites, we gather information automatically about the type of browser you are using, IP address, Internet service provider (ISP), referring exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), type of operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate, administer the site and assist us in providing and maintaining superior quality service.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which other websites garner, make use of and share information collected.
Use of Information Collected
TrialScope Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information to keep you informed of other possible products and/or services that may be available . TrialScope Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
TrialScope Inc. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
TrialScope Inc. may deem it necessary to follow websites and/or pages that our users may frequent to gleam what types of services and/or products may be the most popular to customers or the public.
Sharing with Service Providers
We may share your information with third parties who provide services on our behalf to help with our business activities. Transfers to subsequent third parties are covered by the service agreements with our Clients. These companies are authorized to use your personal information only as necessary to provide these services to us.
These services may include:
- Fulfilling orders
- Payment processing
- Providing customer service
- Sending marketing communications
- Fulfilling subscription services
- Conducting research and analysis
- Providing cloud computing infrastructure
We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Upon request TrialScope, Inc. will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at firstname.lastname@example.org . We will respond to your request within a reasonable timeframe.
TrialScope, Inc. acknowledges that you have the right to access your personal information. TrialScope, Inc. has no direct relationship with the individuals whose personal data it processes because of services provided to TrialScope Inc. customers. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the TrialScope, Inc. customer (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. TrialScope Inc. will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to email@example.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.
To unsubscribe from TrialScope emails, visit our Unsubscribe Page
Links to Other Web Sites
TrialScope Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Acceptance of Terms
How to Contact Us
Telephone Number: 877-658-8310
Harbor side Financial Center
Plaza Five, Suite 2900
Jersey City, NJ 07311